“Hiring managers are using the Internet to get a more well-rounded view of job candidates in terms of their skills, accomplishments, and overall fit within the company”–Rosemary Haefner Vice President of Human Resource Careerbuilder.com

Susan and I presented our workshop “Web 2.0’s Impact on Job Seekers: The Changing Roles of the Resume, Job Search, and Job Seeker” at CSIX this past Tuesday to a packed house of over 110 hopeful job seekers. As we settled into facilitating this workshop, we realized that for the first time we were about to present our complete thesis and theme.

We have been supporting blogging as a more powerful and proactive “living” resume since June of 2008. Yet Tuesday was our first opportunity to evangelize the emergence of a paradigm shift, where social media tools and Web 2.0 strategies replaced the resume, as a job seeker’s main marketing tool.

Web 2.0 Paradigm Shift in Communications

The decades of mass media dominance and stranglehold over the control and flow of information is waning. Today is the greatest time in human history for communication, connectivity, collaboration, networking, and delivering your message of value, expertise, and experience to your strategicially targeted hiring managers and companies.

There is a global conversation going on between bloggers, people networking and finding opportunities on Linkedin, resources and messages being broadcast on Twitter, and companies searching for human capital talent throughout the social media stratosphere.

Companies Adopting Web 2.0 and Blogs: Tools to Promote Business

Our friend and blogger Ray Schiel, of globalsocialmedianetwork.com, has produced a massive resource page that outlines the participation of 105 major corporations in blogging, 64 on Facebook pages, 12 podcasting, 12 crowdsourcing sites, and 100’s of companies microblogging on Twitter.

Job Seekers’ Tip: These social media tools are being used by major corporations to promote their products, services, and business practices. If you want to connect with your target company, and they utilize social media tools, then this is a major opportunity to connect as well as demonstrate your understanding of their efforts.

Companies Monitoring Web 2.0 and Social Media: Screening and Hiring Practices

Not only are major corporations utilizing these tools for their own business practices, they are using them to find new talent and perform due diligence on potential applicants. Computer World’s “One in Five Employers Uses Social Networks in Hiring Process” outlines a Careerbuilder.com survey of 31,000 employers. The results are very compelling:

1. 24% of hiring managers “found content on social networks that helped convince them to hire a candidate.” In addition hiring managers said that “profiles showing a professional image and solid references can boost a candidates chances for a job.”

2. 22% of the 31,000 employers said they “peruse social networks to screen candidates.”

3. 9% more of the 31,000 employers said they are planning to do so

4. A total of 9,600 employers are going to search for candidates and perform due diligence rather than rely on resumes to tell a job seekers story

Deliver Your Value First

The conclusion is that job seekers must deliver their value first before attempting to deliver their resume. Social media and Web 2.0 are changing job search. The resume is no longer a job seeker’s marketing tool. It is up to job seekers, in this very rough job market, to utilize these tools in order to stand apart and become memorable.

I landed my first corporate, aka “real”, job out of college in early 1985. The company, Moore Business Forms the largest printing-forms provider in the world, was just finishing a hiring push for sales and business development talent. Please read this article; I have a question I would like you to ask yourself at the end of the piece. Here are some facts about my job search.

State of Technology

In 1985 there was no Internet, no fax machines, no cell phones in regular usage, and at that time answering machines were just beginning to hit the commercial market–I did not own one at the time.

Training and Resources

In 1985 the cottage industry of coaching, life-business or other niches, did not exist. The word tutor was attached primarily to language learning or students still in school. For job seekers interested in resume writing help, you could hire a resume writing service, buy an instruction book, or go to the library for resources.

Instead of instantly finding your job search answers via an online search, I was forced to drive to my nearest library or book store (national bookstore chains not prevalent at the time) wasting time traveling to and from my resource in search of answers.

1985 Job Search Activities that helped me land my job:

1. Purchased resume writing book; wrote my own resume
2. Crafted custom cover letters per job
3. Joined my alumni association
4. Called my friends, family, and contacts to announce my job search
5. Visited my library and bookstore 3 times per week in search
6. Collected 5 References for hiring managers to call
7. Hired a “Headhunter” aka recruiter
8. Read two newspaper’s Want Ads sections everyday; career or job sections dedicated to job search did not exist
9. Visited the unemployment office job board once per week
10. Spammed my local Chamber of Commerce with my resume

My Results

I sent over 150 resumes in a 5 month period. I hired a headhunter who continuously sent me out to interviews that were less than ideal–round peg in a square hole theory on her part. I read the newspaper want ad sections. I finally identified Moore as the opportunity for me. I requested my headhunter arrange an interview which she secured. I nailed the interview and I was hired the same day; nearly 5 months after beginning the job search process.

The Revelation

After being offered the Moore job, my manager asked me “Dean why didn’t you just come in and ask for an interview? Why did you go through a headhunter-I would have hired you and been more impressed if you had come to us directly.” Now it sunk in for me. I just spent $1,800 (1985 money mind you) when all I had to do was deliver my value directly to the company and my manager.

Ask Yourself:

• Are the majority of your job search functions, steps, and marketing based on the same “stuff” I did 25 years ago?
• Is the major focus, and marketing efforts, of your job search based on your resume?
• Do you approach each day like you would when you go to a job; simply put, are you treating your job search like you would a job that an employer pays you to perform?
• Are you educating yourself each day in order to add to your skill sets?
• Do you have an organized and structured plan you are executing?
• Have you performed your research and due diligence on the companies you target?
• Do you have a list of the companies and managers?
• Do you understand how to measure your job search efforts
• Are you networking in the right places online and in the real world?
• Do you understand how to provide value instead of bringing the hard sell approach in your job search efforts?

Silicon Valley star Guy Kawasaki did not intend for his chapter “The Art of Driving Your Competition Crazy” in Reality Check to be job seeker’s advice; yet the main theme is vital for any job seeker’s success. The chapter outlines 8 steps to drive your competition crazy aimed at helping entrepreneurs and corporations understand how to win at the art of business.The most valuable theme and step is “Focus on the customer.” Guy outlines the irony that entrepreneurs and businesses should not take action against the competition–don’t do anything to them but everything for the customer.

Theme: Make the Hiring Manager Happy

The idea and theme here is to ignore your competition and focus completely on a hiring manager’s happiness. Ignore the millions who are out of work and competing for the same jobs, ignore the pundits who continue to fuel the panic, ignore the negative naysayers who continue to bring your spirit down.

Instead think about what makes hiring managers happy? How about taking the task of reading resumes off their plate. What about saving them time, energy, and focus by removing the screening process that entails resumes and cover letters. Why not remove the gray areas and guess work for a hiring manager by delivering a better more revealing resource than a resume which is simply a job seeker’s listing of their value? How about removing the issue of back checking aka background checks to validate claims on a resume? Why not attempt to reduce their time wasted recruiting and looking for the right candidate for the job when you are available?

Most Hiring Managers Dislike:

• Deluge of resumes create huge time crunch
• Lost productivity in their own jobs due to resume review process
• Tasking other people from their jobs to help in the review of resumes
• Guess work involved in hoping they choose the right candidate
• Decisions about new hires ultimately reflect upon the hiring manager’s own judgment
• Lack of information or verifiable proof that job seeker can deliver their listed values in their resume

Make a Hiring Manager Happy:

• Craft your value message of expertise, accomplishments, and experience
• Establish your “employment campaign” blog that delivers your value message
• Research how you can provide value to targeted hiring managers then deliver your value message
• Write a keyword rich, descriptive, and opportunity message Linkedin profile
• Utilize Twitter to broadcast and deliver your value message
• Research your target companies for their participation in Web 2.0 blogging, social media networking, and engage them through these channel

Careerbuilder.com ran a survey (Sept ‘08) of 31,000 employers about their use of social media in screening and finding job applicants. The results include:

• More than 1 in 5 employers use social media sites to screen job applicants
• 22% of the 31,000 employers said they use social media to find human capital
• 9% more said they would begin utilizing social media sites in 2009
• 31% or nearly 10,000 employers will focus on social media as a recruiting and screening tool in 2009

The writing, pardon the pun, is on the wall. If you want to make a hiring manager happy, and help yourself, you will adopt all of the steps outlined above to help you–stand apart from the competition.

What do you want to be when you grow up? That is a question that I asked myself many times–in my adulthood. Throughout my adult worklife, I held onto the notion that I understood the focus and direction in my business development career. I thought I understood my sales career path,  I thought I was following the correct course of action, and yet I felt unsettled.

What was wrong with me? Nothing was wrong with me but something was definitely wrong with my thinking.  I was not on a career path that held my passionate interests and I was unwilling to admit that fact. I was holding on to my “business legacy” aka my past experience in the business world as my valuable assets in finding my next job.

Job Seekers Doing the Same Old Thing

You have made your wish lists, educated yourself, and done the following:

1.Target companies
2. Target industries
3. Target hiring managers
4. Target job titles
5. You have hired a resume service
6. Paid a business coach for interview practice
7. You joined every networking group you could find
8. You updated your wardrobe
9. You allowed yourself the expense of a trip to the hairstylist or beauty spa
10. You opened a Linkedin account
11. You connected with people on Twitter
12. You created a Facebook page
13. You educated yourself at various workshops and seminars
14. You marketed yourself to the hidden job market
15. Tapped into every networking resource from family & friends to former co-workers

Yet Something is Wrong

Yet something is missing. You feel a bit lost. You are not completing tasks in a timely manner. You feel challenged when staying organized. Your campaign to find a job feels a bit disjointed. You even find yourself making excuses not to do work that must be done to find a new job. You are falling victim to the same mistake I made for years in my business career.

Job Seeker’s Step 1: Your Direction

The very first #1 step that every job seeker must understand is a simple yet sometimes frightening personal question:  What is it I want to do with my life? Step 1 for any employment campaign is to identify what you wish to do, what industry you wish to focus upon, what jobs are available in your chosen field, and where those jobs exist.

Without executing Step 1 in a job search, you will fail to be inspired. Your motivation to complete the necessary work in research, marketing yourself, and reaching out to find that new job will never happen. In essence your job search will remain in neutral or worse yet frozen in fear. Without a purpose and direction, the employment campaign is nearly impossible to execute to successfully find a new job.

“Your blog is your living resume. It shows how you think. It shows how you write. It shows what’s important to you. . . Mentor us through your blog. We employers love hiring mentors–they raise everyone’s performance.” Kevin Merritt as told to Linkedin Social Media Strategist Mario Sundar

Blogging and Web 2.0 social media tools, like Linkedin.com , are fast becoming the most effective strategies to actively deliver your message of value. If you are a jobseeker in today’s tough market, blogging is the most powerful tool as it allows the writer to deliver their expertise, knowledge, and value to strategic targets such as hiring managers, companies, and the global community on the internet.

One of the first challenges a new blogger faces is writing their first article for their employment campaign. The following is an outline, with the help of social media expert Mack Collier, and template a new job seeking blogger can utilize for the creation of their first blog article.

4 Question Format: Your first article should answer 4 questions

1. Who Are You?
2. Why Are You Blogging?
3. What Will You Be Blogging About?
4. How Can I Leave Feedback?

Example First Article Template:

Your Title

My name is _____ I have ___years experience in the ______industry culminating in a position as a _____ and _______. Today I am writing my first blog article on my new blog: yourname.wordpress.com. My blog is the centerpiece and delivery system, of my message of value, for my newly established employment campaign.

Why Am I Blogging?

I am writing this blog as a method to offer my expertise, experience, and knowledge to liked minded individuals. I am also seeking job, networking, and collaborating opportunities. Consequently, my blog will support my employment campaign which is a strategic, proactive plan to deliver my value to hiring managers and my industry.

What Is My Blog About?

I will write about. . . (your subject matter and topics here.) I will create helpful content, tips, how to guides, lists, and other material on. . . (your expertise, knowledge, and value message here.)

Dean’s Example: “I will write about social media tools and blogging. I will create helpful content, tips, how to guides, lists and other material based on my two years of blogging experience at deansguide and innerarchitect and my social media consulting background with Domus Consulting Group.

How Can I Leave Feedback?

I look forward to reader comments and participation as part of the learning process here on my blog. As I begin to learn more about Web 2.0, social media, and blogging, I hope to become a valuable resource to readers.  If you have comments, please do not hesitate to voice your opinions. If you would like to further connect with me:

Your email address
Your Linkedin Address
Your Twitter Address
Your Facebook page-list all the place you wish to point your reader