Inner Architect Founder & CEO Susan Hanshaw and Business Director Dean Guadagni have a combined 7 years blogging experience. Together we have written over 2,000 articles focusing on direct marketing, social media, blogging, social networking, and a plethora of subjects related to Web 2.0.

SearchEnginePeople.com

We are proud to announce our acceptance as guest contributors to SearchEnginePeople.com Canada’s “largest and most trusted Internet marketing company.” Search Engine People services 300 clients worldwide including many of Canada’s top brands. President and CEO Jeff Quipp and blog Editor Ruud Hein are the driving forces behind SearchEnginePeople’s blog.

Inner Architect Features on SearchEnginePeople.com

• Susan Hanshaw’s “Measure Your Marketing Efforts: Capture and Create Keycodes” June 24, 2010
• Dean Guadagni’s “5 Reasons Your Company May Never Adopt Twitter” July 5, 2010
• Susan Hanshaw’s “Measure Social Media Lifetime Sales ROI” July 15, 2010
• Dean Guadagni’s “Twitter as Direct Marketing Channel: 2 List Building Steps to ROI” July 16, 2010

In the couple of years that I have been involved with social media marketing, I have seen much correlation between what what works for driving engagement and what works to drive a direct marketing response. I have become convinced that there is one area of focus that is sorely overlooked by brands seeking to build a vibrant and constantly growing Facebook community. There lacks an attention to the influence of copy.

Over the years I have pushed hundreds of millions of offers out to consumers and learned that what drives response holds true to the old folk wisdom—

“It’s not what you say, but how you say it.”

I have seen numerous tests where a different set of words or something else said or not said can produce a variance that can amount to a huge pile of cash to the bottom line.

Translating this idea to today’s social media world, most Facebook marketers haven’t quite realized that the Wall is a vehicle for generating response and that post copy should be formulated with care. Don’t let the real-time nature of the platform fool you into thinking that your messages should not require some planning.

5 tips for writing effective Facebook updates:

1. Speak to your fans in a style that makes them feel like you are addressing them individually. Develop the message to read like you were speaking 1:1.
2. Keep it short. No more than 4 lines in the post wherever possible. Make every word play a role in the message. Eliminate those that don’t.
3. Say something designed to inspire enthusiasm or emotion. Keep in mind that many Facebook users are hunting for posts to like and comment. Give them a reason to stop at yours.
4. Create sentences that flow smoothly. Awkward wording can lead to abandoned eyes.
5. Always have a photo or a link with an image attached to the post. Pictures are more engaging and heart-inspiring than flat text.

I’d love to hear any tips you have to add!

Facebook and Twitter share  synergy as “must have” business tools for today’s marketing and sales efforts. Facebook is often used as a CRM for businesses and Twitter a prospecting funnel to move people to a Facebook page. With this in mind, how do you cross market and provide exposure for a company Facebook page using Twitter? Answer: hashtag events.

Hashtag Events On Twitter

#FollowFriday and niche hashtag events have provided participants with exposure, viral marketing power, new followers, and recognition. The next step in hashtags should be the creation of an event called #FacebookFri. Inner Architect has announced #FacebookFri with the intention of creating a new event with the same viral power of #FollowFri.

How Does #FacebookFri Work?

#FacebookFri provides Twitter users an opportunity to recommend their favorite Facebook business pages to their Twitter following and other Twitter users:

• Friday: although competing with #FF, the idea is to feed off of #FF traffic much the same way TV networks use strong shows to provide “lead in” audience to their new shows
• Hashtag: each tweet must include the hashtag #FacebookFri to join the event
• Link: capture the url address of the Facebook page you wish to recommend and include it in your tweet

What Are The Benefits of #FacebookFri?

• Exposure: by naming your favorite Facebook pages you are providing exposure for that page
• Friendsourcing: friendsourcing, known by many other names, works like this: by naming your favorite Facebook pages you are providing your stamp of approval. Friends have a greater tendency to adopt other friend’s recommendations
• Viral Marketing: when you recommend a Facebook page you are moving the link for that page into the Twitter stream of your followers and possible new followers
• Networking: #FacebookFri would help other Facebook page owners meet their peers, connect, network, and form possible alliances
• Lead Generation: #FacebookFri would be a prime activity to generate more traffic to your Facebook page enhancing the possibility of new leads for a business owner

Do you understand how to manage your social media marketing program? Most companies and entrepreneurs simply “show up” establishing a Twitter account, Facebook page, or blog without a plan. The idea that being there takes precedence over strategically leveraging each social network.

By understanding how to manage your social media marketing, your efforts will  evolve from a casual, random, unmeasured effort to a strategic, analytical and consistently refined program. By not planning your social media marketing and without ongoing monthly management, your marketing efforts will fail with very poor to ineffective results

8 Tasks For Managing Your Social Media Marketing

1. Content Strategy: you must develop a message content strategy that supports your business goals
2. Contact Strategy: you must develop a contact strategy and schedule
3. Delivery: you should deliver messages according to schedule
4. Analyzation: you should analyze the results of your messages
5. Adjustments: you should refine your strategy and schedule based on results
6. Recognize People: you must acknowledge new connections on the various social networks
7. Conversations: you must engage with connections on the social networks
8. Search: you must research opportunities to reach out to new individuals that align with your product by utilizing the internal search engines within each social network you are marketing within

What If You Can Not Do This?

If you or your company does not have the time, manpower, or expertise to manage an ongoing social media marketing program, you should consider hiring a consulting firm to take on this vital function. Inner Architect manages the Facebook page(s) and Twitter account(s) for major companies, like Whitehall Lane winery, in order to provide the following benefits:

• Lead Generation
• Prospecting
• Sales
• Research
• Broadcasting
• Announcements
• Customer Relationship Management
• Customer Service
• Reputation Management
• SEO

Ship Naming Wiki

If you have adopted a social media plan are you on the right track? How do you know if you are taking the right steps? In order to understand the position you are in today, it is important to answer five questions.

5 Questions About Your Social Media Plan

• Have you adopted the right tools to effectively leverage social media as a marketing channel?
• Are you participating in the social networks that best reach your target audience?
• Do you know what to say in your messages?
• Do you have an effective contact strategy?
• Can you measure your efforts?

5 Components of Social Media Diagnostic

• Social media overview: Analytical review of your social media presence
• Profile analysis: Reports how well your profile is strategically positioned to maximize and attract opportunities
• Diagnostic overview: Review to insure all your social media sites include your links, links are interconnected, and all your sites are pointing links to and from one another
• Marketing analysis: Insuring that you understand how to send your blog article links, leave links in comment sections of blogs, and how to move your value message forward in a strategically targeted method
• Traffic analysis: Insure your sites are open to traffic, check availability of widgets and their usage, and analyze your networking efforts within each social media site

Results

If your company can not answer any or a majority of these questions then it is time for a social media marketing diagnostic. Before you begin investing time-money-manpower-effort into this vital strategy get more information on how to get started.