Posts made in January, 2011

Twitter Case Study: Tasting Room Traffic Fueled by 1:1 Marketing

Posted by on Jan 31, 2011 in twitter | 12 comments

Twitter Case Study: Tasting Room Traffic Fueled by 1:1 Marketing

Inner Architect recently compiled findings from a 12-week project we completed a few weeks ago for a boutique Napa Valley winery. Using a CRM tool, we tracked all our efforts and measured the results. The rates in which we converted messages to visitors–unheard of in email or postal campaigns--speaks to the power of targeting, personalized messages, and most importantly, 1:1 marketing. The Campaign We were working with a small budget...

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Social Impact: Thank Customers Offline

Posted by on Jan 14, 2011 in social media and resources | 0 comments

How do you thank your customers, affiliates, and peers for their support in the age of social media? If you are like me you tweet your gratitude, post thanks via a wall post or message on Facebook, or contact them on their favorite social network. The result is a nice response in return. But how memorable are these outreaches when they are so common? Go Postal: How Do You Do That? Do you want to make a memorable impression on your...

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