Power Your CRM with Social Media Triggers
Marketers who maximize results from the email channel have learned the powerful contribution that triggers can make in their overall strategy. Shopping cart abandonment, thank you for your order, product review after order are just a few examples of events that smart marketers are leveraging as opportunities to reach out to the customer with another offer. Social media now gives marketers an environment rich with events that can be...
Read MoreMust Social Marketing Scale?
I’ve had the opportunity to hang out with some very savvy direct marketers lately. When they begin asking questions about social marketing, ultimately the same questions come up: Doesn’t it take a lot of time? It’s not really scalable, is it? I have to say that the answer is “yes” for both of these points, but a meaningful ROI investigation needs to go well beyond those two points. Why is it that...
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